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Position

 Service Technician

Reports to

 Service Supervisor

Location

 St. John's, NL

Scope

Under the direction of the Service Supervisor, the Service Technician provides service, repair, maintenance, installation and trouble-shooting of customer's equipment.


Responsibilities & Accountabilities

  • Repair, maintain, install, and trouble-shoot problems with customer mechanical and electronic equipment
  • Fabricate parts as required
  • Install wireless and/or other electronic applications/equipment as required
  • Prepare work orders and other necessary paperwork and documentation according to Company and customer requirements
  • Meet scheduling and on-call requirements (service calls, customer service etc.)
  • Ensuring all customer inquires and requests are met in a timely manner
  • Responsible for the service vehicle inventory, Company laptop and/or cell phone
  • Conduct scheduled inventory counts and maintain inventory levels as required.
  • Maintaining a clean driving record and producing a drivers' abstract upon request
  • Ensure proper maintenance is conducted for Company tools, equipment and vehicles used
  • Conduct JSAs, Daily Safe Work sheets, Critical task forms, submitting all required paperwork with work orders
  • Attend safety and service meetings
  • Report any unsafe conditions to Service Supervisor
  • Meet Company, Customer and Legislative safety standards (i.e. personal protective equipment, equipment/material handling etc.)
  • Other duties as assigned by the Service Supervisor

 

Qualifications

  • College Diploma, preferably in an electronics or mechanical discipline (or equivalent work experience)
  • Strong aptitude for electronic, mechanical and computer systems
  • Hands-on experience or strong familiarity with Petroleum Handling Equipment
  • A clean drivers’ abstract, produced upon request
  • Ability to work independently to efficiently manage the assigned customers’ requests
  • Excellent communication ability, time management and organizational skills
  • An interest and motivation for building relationships with customers, utilizing outstanding interpersonal skills
  • Must be able to work in a demanding environment, and enjoy learning new concepts and products
  • Strong problem-solving ability, particularly relevant in managing customer concerns
  • First Aid and WHMIS would be an asset

Printing Options

1. Print the PDF file
2. Use your browser's FILE-PRINT command or press "CTRL P" to print

Submitting Options
1. You may e-mail your cover letter and resume by clicking here
2. You may fax your cover letter and resume to (905) 564-9490 Attn: Human Resources


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