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Position

 Inside Sales Representative - Propane

Department

 Sales

Location

 Edmonton

Scope

As the front line of NEE's sales team, the Inside Propane Sales Representative is responsible to provide Inside Sales duties and related responsibilities as directed by branch management. Among the Inside Sales Representative's responsibilities are order desk duties, inventory control (i.e. local purchasing), running daily reports and acting upon the information from them.

Responsibilities & Accountabilities

  • Customer Service: Provide effective and efficient day-to-day solutions and customer service to a wide customer base, including but not limited to inquiries, quotations, technical support, and order entry, order processing and follow-up. Coordinate transfers, and ensure that invoicing is done daily
  • Purchasing: Work with purchasing to ensure inventories and restocking patterns efficiently fill a minimum of 95% of customer orders.
  • Inventory Control: Ensure that the orders are shipped on time and inventory turns are maximized and controlled. Source all back orders from suppliers and branches.
  • Shipping: Assist shipper/receiver as required
  • Run and review reports – check and address any concerns.
  • Promote sales of Company products for all customers, supporting sales initiatives that are offered.
  • Communicate issues that could affect customer service
  • Assist with warranty and vendor returns
  • Comply with Company policies and procedures.
  • Any other duties as assigned by the company.

Qualifications

  • Industry experience - propane preferred
  • SXE computer experience
  • Proven time management and organizational skills
  • A strong motivation and experience in customer relations
  • Strong problem-solving ability
  • Exceptional communication skills (written/verbal)
  • Microsoft Office (Excel, Word, Outlook)

Printing Options

1. Print the PDF file
2. Use your browser's FILE-PRINT command or press "CTRL P" to print

Submitting Options
1. You may e-mail your cover letter and resume by clicking here
2. You may fax your cover letter and resume to (905) 564-9490 Attn: Human Resources


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